Account Manager

Orlando, FL (Remote with regular in-person client meetings and content shoots.) Applicants must live in Orlando or the surrounding area.

About The Role

Local Culture is looking for an organized, creative, and client-focused Account Manager to lead the execution of marketing campaigns for a diverse portfolio of clients.

In this role, you'll serve as the primary point of contact for clients while managing the day-to-day execution of social media management, influencer marketing campaigns, content production, and other marketing initiatives. You'll work closely with our sales team, content creators, influencers, and leadership to ensure campaigns are delivered on time, on strategy, and with measurable results.

This position reports directly to the Agency Director and collaborates daily with multiple internal teams.

Location: Orlando, FL (Remote with regular in-person client meetings and content shoots.)

Applicants must live in Orlando or the surrounding area.

About Local Culture

Local Culture is the in-house creative marketing agency of Chava Communications.

Chava Communications (pronounced Ha-vuh) is a modern media, marketing, and events company connecting local businesses with culturally engaged audiences through strategic marketing, world-class events, and independent journalism.

Our team is built around seven core values:

  • Integrity

  • Transparency

  • Curiosity

  • Humor

  • Agility

  • Innovation

  • Chutzpah


With teams based in Orlando and San Antonio, Local Culture partners with businesses across the country to create meaningful marketing campaigns that drive real results.

Responsibilities

Client Management

  • Serve as the primary point of contact for assigned client accounts.

  • Lead client onboarding and ensure a seamless launch of all marketing campaigns.

  • Manage campaign timelines, deliverables, and communication from kickoff through reporting.

  • Build strong client relationships through proactive communication and strategic recommendations.

  • Coordinate across sales, creative, influencers, content creators, and leadership to ensure campaigns stay on track.

  • Maintain accurate project documentation and client records.

  • Analyze campaign performance and present actionable reports and insights.

  • Collaborate across multiple markets and internal teams to ensure consistent execution.

Social Media Management

  • Manage social media campaigns across Instagram, Facebook, TikTok, and other emerging platforms.

  • Develop social media strategies tailored to each client's goals.

  • Plan content calendars and oversee content publishing.

  • Lead client onboarding for social media services.

  • Capture and direct content during on-site photoshoots and video shoots.

  • Communicate professionally with clients to gather content, approvals, and feedback.

  • Create engaging social content, including Reels and short-form video.

  • Utilize Canva, CapCut, InShot, and other creative tools to produce high-quality content.

  • Train and collaborate with freelance content creators to ensure consistent brand standards.

Campaign Performance

  • Monitor campaign performance and identify opportunities for optimization.

  • Track KPIs across social media and influencer campaigns.

  • Prepare monthly reporting and present campaign results to clients.

  • Recommend improvements based on analytics and platform trends.

Qualifications

We're looking for someone who is equal parts organized, strategic, and creative.

Required

  • 2+ years of agency experience or a similar client-facing marketing role

  • Experience managing multiple clients and projects simultaneously

  • Strong understanding of Instagram, Facebook, and TikTok

  • Excellent written and verbal communication skills

  • Comfortable leading client meetings and presentations

  • Highly organized with exceptional attention to detail

  • Self-starter who thrives in a fast-paced environment

  • Experience with Canva, CapCut, InShot, or similar content creation tools

  • Experience analyzing campaign performance and reporting on results

  • Ability to prioritize competing deadlines while maintaining a high level of client service

Preferred

  • Meta Certified Professional

  • Experience managing influencer marketing campaigns

  • Familiarity with project management and CRM platforms

Compensation

$55,000 base salary + performance incentives

Benefits + Perks

At Chava Communications, we believe great work starts with taking care of our people.

Benefits include:

  • Competitive base salary plus performance incentives

  • Remote Work Environment

  • Company-issued laptop

  • Medical, dental, and vision insurance

  • Paid time off

  • 401(k) with company match

  • Family-friendly benefits

  • Professional development opportunities

Benefits begin after the 90-day introductory period.