Who we’re looking for:

As the Account Manager at Local Culture, you will play a pivotal role in the success of our clients' marketing campaigns. This multifaceted role combines social media expertise and client management responsibilities to ensure the seamless execution of marketing strategies.

The Account Manager is responsible for the onboarding, coordination, and implementation of all client campaigns, specializing in social media management. Working closely in partnership with the internal business leads ensures the onboarding, optimizations, and reporting of each campaign.

The Account Manager will work alongside the Social Media Director and the Client Success Manager, but will have daily interaction with, and receive direction from, multiple stakeholders.

While the Local Culture office in Orlando is remote, this position is based in Orlando because of regular local, in-person client meetings and content shoots. Please do not apply if you are not based in Orlando or surrounding areas.

Who we are:

Local Culture is a Chava Communications company. Chava Communications (pronounced Ha•vuh) is a modern media, marketing, and events company that connects local businesses with culturally engaged audiences through world-class events, strategic marketing services, and independent journalism.

At Chava, our team is made of people who embody our core values: integrity; transparency; curiosity; humor; agility; innovation; and chutzpah!

Local Culture has teams in Orlando, Tampa, Denver, and San Antonio, servicing clients nationwide.

Role Description & Responsibilities:

Client Management & Communication

• Work closely with the social media content creators, sales teams, and management to ensure the successful execution of social client campaigns from start to finish.

• Communicate effectively with the team on the status of client campaigns and maintain records of ongoing projects and past project details.

• Analyze data and create reports to track and measure campaign performance.

• Act as a liaison with multiple markets, teams, and social media content creators to execute campaigns and deliver timely responses and deliverables.

Social Media Expertise

• Demonstrate proficiency in managing social media accounts for businesses, with a focus on Instagram, Facebook, and TikTok.

• Perform social media onboarding of new clients

• Create engaging and innovative content, including Reels, and develop effective social media strategies for brands.

• Master content creation photoshoots and content captures

• Communicate directly with clients when gathering social media content in a professional, organized manner

• Utilize tools such as Canva, Capcut, and inShot to produce high-quality content.

• Train and liaise with content creators to ensure high-quality content and production

Qualifications:

• Minimum of 2+ years agency experience or relevant experience in a similar role

• Demonstrating a self-starter attitude and a high level of organization

• Proficiency in client-facing interactions, excellent communication skills, and the ability to confidently lead meetings

• Deductive reasoning skills to determine the best course of action for clients

• Independence and the ability to work efficiently to meet client demands

• Strong social media skills with expertise in Instagram and Facebook, and TikTok

• Experience with content creation tools like Canva, Capcut, and inShot

• Knowledge of data analysis and reporting

• Ability to collaborate with cross-functional teams and effectively manage social media accounts.

• Preferred: Meta Certification

Diversity Statement

At Chava Communications we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate and representative of the communities we serve.

Perks & Benefits*

Chava Communications benefit programs are modern, flexible and designed with our team in mind. As a Chava employee, you and your spouse or partner, or dependents would have access to the following benefits.

• Competitive base salary with attractive commission/performance-based incentives

• Company Laptop

• Medical, dental and vision benefits

• Comprehensive benefits to support your holistic well-being:

• Paid time-off

• 401k match

• Generous family-friendly policies

• Collaborative and creative work environment

• Opportunity for accelerated career growth and professional development in a fast-paced start-up environment

• Opportunity to work closely with experienced professionals in the industry.

*Benefits provided after the first 90-day introductory period

Compensation: $50,000 base salary plus incentives

How to Apply:

If you are an energetic, driven, and results-oriented sales professional we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you'd be a great fit for this role.